RESERVATIONS
A 50% deposit is required when booking. Full payment is due two weeks in advance of your stay and will be charged to credit card on file. If booking within two weeks of your stay, the full amount will be charged.
A two-night minimum stay is required if checking in on Friday or Saturday, or for stays in the Kitchen Cottage. Please contact us if you have any questions, any special arrangements must be made by phone.
A two-night minimum stay is required if checking in on Friday or Saturday, or for stays in the Kitchen Cottage. Please contact us if you have any questions, any special arrangements must be made by phone.
CANCELLATIONS
At least 30 days notice must be given by phone or email for cancellations. A full refund less a cancellation fee of $50 will be given. We are happy to waive the cancellation fee if you wish to reschedule your stay in lieu of canceling.
No refunds will be given for cancellations made within 30 days of check-in date. Credit to stay at a later date will be given if the room is able to be rebooked at the same rate.
No refunds will be given for cancellations made within 30 days of check-in date. Credit to stay at a later date will be given if the room is able to be rebooked at the same rate.
CHECK IN
Rooms are available for check-in no later than 4pm. As we do not have a front-desk, please provide your expected arrival time when booking. If you will be arriving after 6pm or if your arrival time is expected to change, please call us at (540) 839-2975. Guests who arrive early, may park, store luggage, and enjoy the property while waiting for rooms to be readied.
Check Out
Check-out is at 10am. Late check-out may be arranged if your room will not be occupied the following night.
DO YOU ALLOW EXTRA GUESTS IN ROOMS?
Yes, for a fee. Rates are given for single or double occupancy, but additional guests may be added to your reservation for $25 per additional guest per night. The number of beds available and maximum occupancy in each room/suite can be viewed in room descriptions and when making your booking. One queen and one twin sized raised air-mattress may also be added in select rooms, please call to arrange.
DO YOU ALLOW PETS?
Yes,dogs are permitted in select rooms by advance arrangement. A pet fee of $50 per pet, per night will be charged. Assuming the dog is well groomed (no excessive shedding) and well behaved (no barking and no damage) and all rules are followed, 50% of the pet fee will be refunded upon check-out. If pets are left in the room while the owner is away, they must be kept in a crate. Out of respect for other guests, pets must be kept on a leash outside and all dog poop must be bagged and disposed of.. Before making your reservation, please call to confirm that your desired room is suitable for pets.
DO YOU ALLOW CHILDREN?
Yes, well-behaved children are welcome. Please specify the number of children and their ages when booking. Children below the age of 3 may stay free. For children aged 3 and above, there is an extra guest charge of $25 per guest per night.
IS BREAKFAST INCLUDED IN THE PRICE OF A ROOM?
Yes! A hot breakfast is served at 9am to all guests. Coffee, tea, and a continental breakfast may be provided earlier by special arrangement. If you are staying in the Kitchen Cottage, you may choose to eat in the main house or have breakfast supplies provided.
CLICK HERE TO READ MORE ABOUT BREAKFAST
CLICK HERE TO READ MORE ABOUT BREAKFAST
I HAVE FOOD ALLERGIES/I AM A VEGETARIAN/I HAVE A SPECIAL DIET – CAN THIS BE ACCOMMODATED?
If we can, we will. All food is prepared in a central kitchen, so those with severe allergies are advised to make alternative arrangements for breakfast. Please make a note when booking or call ahead to arrange.
ARE THERE FACILITIES TO PREPARE FOOD?
Mini-fridges are provided in suites and a microwave and toaster are available for use in the dining room. Hot water and a coffee pot is also provided in the dining room. Guests staying in the Kitchen Cottage have a fully equipped kitchen.
CAN I USE MY CELLPHONE IN THE AREA?
Verizon and AT&T have local service. T-Mobile, Sprint, and others available in downtown Hot Springs. For those without cell phone service, complimentary local telephone calls may be made on the house phone.
IS THERE WIFI AT THE HOUSE?
Yes, free WiFi is provided and accessible in guest rooms, along with the Kitchen Cottage. Please note that due to the age and construction of the house, signal strength may be limited in some guest rooms.
Privacy Policy
At The Anderson Cottage Bed and Breakfast we are dedicated to protecting your privacy and safeguarding your personally identifiable information.
At The Anderson Cottage Bed and Breakfast we are dedicated to protecting your privacy and safeguarding your personally identifiable information.
Information Collection.
Our main purpose in collecting your personal information is to provide you with a streamlined experience in making reservations at The Anderson Cottage Bed and Breakfast. We only collect information about you that we consider necessary for achieving this. Personally identifiable information is only obtained when making a reservation. We sometimes use data collection devices such as “cookies” on certain pages of the site to measure effectiveness and safety. A “cookie” is a small file that gets placed on your hard drive that helps us provide our services. You are free to decline cookies if you choose to.
Security
At The Anderson Cottage Bed and Breakfast we take security seriously. When users make a reservation we use every precaution to safeguard it online and offline.
Policy Modifications
The Anderson Cottage Bed and Breakfast may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers.
(Last published 11/1/2017.)
(Last published 11/1/2017.)